Frequently Asked Questions

1. What is the SkyGuide Executive Privilege Club?

2. How do I join the SkyGuide Executive Privilege Club?

3. What does a free 60-day membership provide?

4. Can I start taking advantage of my free 60-day membership right away?

5. When will I receive my membership package?

6. What happens after one year?

7. How much is the renewal fee?

8. How do I update my contact information or membership profile?

9. How do I order from the newsletter?

10. Which credit cards can I use to make purchases?

11. Who do I call to use the Executive Concierge Service?

12. How do I view a back issue of the EXTRA newsletter?

13. How do I find out more about the Airline Companion Ticket Program?

1 . What is the SkyGuide Executive Privilege Club?

The SkyGuide Executive Privilege Club is a membership club created by American Express Publishing and the publishers of EXECUTIVE TRAVEL SKYGUIDE magazine. The Club supports the lifestyle of busy executives whenever and wherever. The Club is a trusted guide to what’s new and what’s best, and offers practical solutions for a better experience while traveling.

2 . How do I join the SkyGuide Executive Privilege Club?

To join the SkyGuide Executive Privilege Club click here or call 1-800-727-0335.

3 . What does a free 60-day membership provide?

With a 60-day membership, you have unlimited access to all benefits of the SkyGuide Executive Privilege Club.  This includes access to the executive concierge service, all of our merchants and much more. You will receive a membership package that details all your benefits.

4 . Can I start taking advantage of my free 60-day membership right away?

Yes, if you joined through the Web site, then you have already received a membership number. You can use this number to log on to our member site and take advantage of all our membership savings programs. If you joined through the mail and have not yet received your membership materials, please contact membership services. If your order has already been processed they will be able to retrieve your membership number.

5 . When will I receive my membership package?

You will receive a membership package in 3-4 weeks.

6 . What happens after one year?

After one year, your membership will automatically renew at the then current membership rate.

7 . How much is the renewal fee?

The current renewal rate is $199.00; however, this is subject to change.

8 . How do I update my contact information or membership profile?

Click here to update your contact information or membership profile. Have your membership number handy.

9 . How do I order from the newsletter?

Members can order directly from any of the four quarterly newsletters, or any additional promotional mailings they receive in the mail by calling 1-888-702-1301.

10 . Which credit cards can I use to make purchases?

American Express, Visa, MasterCard and Discover are all accepted for any purchase you make as a SkyGuide Executive Privilege Club member.

11 . Who do I call to use the Executive Concierge Service?

Call 1-888-702-1301 and press #1. From there you will be connected to your very own personal concierge who will take care of your needs.

12 . How do I view a back issue of the EXTRA newsletter?

Members can view and download past issues of our EXTRA newsletters from the Members Only page. Click here to go to the Members Only page.

13 . How do I find out more about the Airline Companion Ticket Program?

Once you send back the completed certificate, you should receive your activated travel voucher in 3-4 weeks.

For a list of Frequently Asked Questions about SkyGuide Executive Privilege Club Airline Companion Ticket Program, click here.